We meet. Ideally in person, but by phone, email or on-line if you prefer.
You tell us everything. Are you looking for lifestyle? Investment? Both? We ask you all the obvious questions and some you've never thought of.
We give you examples of properties which have sold recently and could have met your criteria. You get a good idea of the market; we get a good idea of what really interests you.
You don't spend days hunting through real estate ads and weekends looking at properties you don't want. You're not dragged along to auctions by agents who suggest prices that are not realistic.
If you were going it alone you might speak to two or three or six agents. We speak to them all. We also find out about the 'hidden' properties that are not publicly listed.
Sometimes we hit it in one. More often we'll make a shortlist, make appointments to view properties at times which suit you, then represent you (and only you) in negotiations or at auction.
We start with greater in-depth knowledge of the property and the market than any selling agent can hope to have (agents just see their own listings, we see them all).
We establish the value of the property, the selling climate of the area and the situation and expectations of the vendor.
We know the psychology of negotiation and of auctions. We can see through the ploys, cut out the dummy bidders, stop the bidding frenzy.
If confrontation is called for, we'll confront. We'll control the auction and any negotiation which follows.
Why do agents underquote?Because they live in an impossible world.
To persuade vendors to list properties with them, they promise higher prices than other agents. To persuade crowds to attend their auctions, they suggest much lower figures.
They need those crowds. Without a crowd there can't be a bidding frenzy. Without a bidding frenzy, agents' hopes of coming close to what they have promised their vendors become worse than bleak.
What strategy can you use to avoid paying for an agent's promises?
None. You don't have to. That's our job.
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